![]() In some sense, it's a full employment act for your organization or for an outside partner with a specialty in Skype for Business. It takes many forms, both in software and hardware. Understanding the full impact and scope of Skype for Business is a challenge. These all are very productive ways to collaborate, which are at the core of what Skype for Business is trying to do. There's much to like about Skype for Business: With a single click, you can dial a phone number showing on your screen, set up a meeting time and add it to your Outlook calendar, and see who's online to have a text chat. ![]() ![]() It's a bold vision, to be sure, but worth investigating. Microsoft is also trying to move more customers to its Cloud PBX, the Skype for Business service that can handle more of your telephony needs without having any hardware-based telephone switching gear on-premises. It represents a less-expensive solution than you can get from the traditional conference room systems from Cisco Systems Inc., Avaya Inc. ![]() Skype for Business, launched last year and recently upgraded, combines VoIP video and audio calling, instant text messaging, screen sharing and Web conferencing with tighter integration with Office 365, Exchange and Active Directory. Skype for Business is also benefitting from the fact that it's a competitively priced option to the rapidly growing uptake of Office 365 subscriptions, which enterprises are adding to replace or augment Exchange Server deployments and - increasingly - SharePoint and other collaboration functions. Skype for Business, the calling and conferencing software and service that Microsoft previously called Lync, and Office Communications Server (OCS) before that, has gained some promising features along with growing support for third-party software, hardware and services. Microsoft's effort to advance its long-desired goal of extending its leadership in e-mail, collaboration and universal communications to include the telephony functions still primarily controlled by traditional PBXes is making inroads, but it's not the perfect tool for all businesses - at least not yet. ![]()
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